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Data Recovery

Don't panic

If you find yourself in this position call us immediately on 0118 988 9780 and ask to speak to an engineer for urgent assistance.  The steps taken in the first instances can be the difference between sucess and failure of data recovery.

Our programme, working alongside on of the countries leading data recovery experts is designed of you the following benefits:

Customer Benefits
■ free inbound and outbound media shipping
■ free comprehensive evaluation
■ receive detailed file report
■ shows which files can be recovered
■ provided prior to authorisation of service and fees
■ allows customer to make informed decision
■ no recovery, no fee policy
■ real-time, 24-7 online job tracking
■ service options to fit all budgets and timelines
■ all Apple warranties remain valid
■ 24-7-365 multi-lingual customer service
■ access to Apple Certified engineers with extensive recovery experience


Once we have identified your requirements you can expect the following:


Step 1 – free initial consultation
■ service and pricing options
■ instructions for free shipping of storage media
■ service authorisation (if under Apple warranty)

Step 2 – free evaluation and file report
■ engineers determine condition of every file
■ customer receives complete file listing report
■ shows recoverability of every file
■ provided prior to authorisation of service and fees
■ guaranteed fixed price quote for recovery

Step 3 - recovery service
■ engineers recover lost data using proprietary tools
■ track real-time recovery progress with Ontrack Online Job Tracker

Step 4 - data returned to customer
■ recovered data is returned to the customer on external hard drive(s)
■ simple instructions provided to access and reinstall data
■ free post-recovery customer and technical support available


If you need data recovery please call us on 0118 988 8780 or contact us for more information.