Rubicon Support Team

We deliver the goods

No two businesses are the same. 

Before we can deliver the perfect product or solution for you we will fully assess your requirements and working environment.  Our consultative approach is complimented by our commitment to product and service selection and value of money.

With established links and relationships with industry leaders, suppliers and manufacturers, we enhance the service and experience we deliver to our customers.

We only recommend and sell products that we have tested and are satisfied can offer superior functionality, performance and after-sales support. Our three key elements.

We operate an everyday fair pricing policy, giving you great value for money on every product and service, every time.

 

The people we work closely with

Apple  www.apple.com/uk
In Apple’s words they ignited the personal computer revolution in the 1970s and re-invented the computer in the 1990s with the Macintosh. Rubicon is an Apple Authorised Reseller and Apple Authorised Service Provider and the whole company regularly undertakes ongoing Apple training to ensure you get the best “real world” advice and service.  Recent certifications including XSAN 2 Administrator.


Active Storage  www.getactivestorage.com
Active Storage formed because they saw a need for easy-to-use high performance storage specifically for Apple users.  Their passion for the Mac platform is apparent with their team members being huge Apple fans, Apple users and in some cases former Apple employees.  Rubicon is an Authorised Reseller for Active storage and has reference sites and demo equipment available directly from the manufacturer.


Adobe  www.adobe.co.uk
Adobe revolutionises how the world engages with ideas and information - anytime, anywhere and through any medium and their software is at the heart of most companies in the creative sector.  Rubicon is an Adobe Authorised Reseller and we are currently in the process of gaining the status of Adobe Acrobat Connect Professionals.


ArchiWare  www.archiware.de
Archiware GmbH is a software development company based in Germany and at its foundation is PresSTORE.  PresSTORE is based on an Internet data management platform, allowing the archiving, backup and distribution of data. The product comprises a modular system for holistic data management and and performs equally well within both Intranet and Internet. It provides the user with a simple and uniform access to his data, regardless of where it is located and stored.  Rubicon has many reference sites.


Atempo  www.atempo.com
Atempo provide high-performance protection and archival solutions for heterogeneous environments.  Their Time Navigator solution is a natural complement to Apple’s enterprise server and third party storage solutions and supports Apple XSAN.  Rubicon is a Atempo Reseller and we have first hand experience of their solutions with reference sites available.


EnFocus / Gradual  www.enfocus.com
Enfocus an EskoArtwork company provide modular and affordable tools safeguarding job quality throughout the complete production change.  Their software titles include Instant PDF, Neo, PitStop and Switch.  Rubicon is an Authorised EnFocus Reseller.


Extensis  www.extensis.com
Extensis is a Software Development Company who provide world-class, client/server solutions that manage your organisation’s digital assets and fonts. Their software titles include Portfolio, Fusion and Universal Type Server.  Rubicon is an Extensis Preferred Partner with many reference sites for both Portfolio and Suitcase server/Universal Type Server.  Rubicon has also developed its own Font sweep service to help partners practically eliminate nasty font issues in their workflow.


FileMaker  www.filemaker.co.uk 
FileMaker, Inc., a database company, is the worldwide leader in easy-to-use database software for business professionals.  At Rubicon we have in-house database design skills and in association with our chosen partner we have implemented databases for companies such as Urban Caprice and Pitney bowes and others.  Rubicon is an Authorised FileMaker Reseller and partners with an Authorised FileMaker Developer and Trainer.


HELIOS  www.helios.de
HELIOS Software GmbH is a leading provider of high-performance networking and client/server software products for Mac, Windows, and UNIX.  HELIOS also offers heavy-duty print spoolers, and is a recognized leader of OPI, colour management, and PDF workflow solutions fitting extremely well the server needs of the pre-press and printing industries.  HELIOS server software is designed for performance, reliability and ease of handling.  Rubicon has long-term experience of HELIOS and has many reference sites available.


Infortrend  www.infortrend.com
Infortrend is a leading provider of cost-effective, high performance networked storage solutions. Their EonStor RAID subsystems support all storage interfaces including Fibre, iSCSI, SAS, SATA and SCSI.  We choose Infortrend for the flexibility of specification which allows us to tailor a storage product to a company’s specific needs whether their size, speed or redundancy or all three.  Rubicon support engineers have received full training from Infortrend and we hold key spare parts on site.


Kerio  www.kerio.co.uk
Kerio Technologies, Inc. provides mail server and firewall products, emphasising the secure delivery of your network data with clear, easy-to-use administrative interfaces and tools for the Mac and PC platform.  Kerio Mail Server we find to be the most robust, secure and comprehensive mail and collaboration server available on the Mac platform.  Rubicon is a Kerio Business Partner.


OKI  www.oki.co.uk
OKI Printing Solutions is a market leader in the global colour printer market.  Rubicon is an OKI Value Added Partner and Authorised ES Reseller which means our technical team has received full technical training on the OKI range of colour A4 and A3 printers.


Quark  www.quark.com
Quark has revolutionised the publishing industry since its inception and still holds a place in nearly every creative agency today.  Rubicon is an Authorsied Quark Reseller.


Zyxel  www.zyxel.co.uk
Over the years ZyXEL has been acclaimed for its industry leading technologies. Its IP-based networking expertise empowers ZyXEL to remain one of the few vendors in the world capable of integrating WAN and LAN networking solutions.  Rubicon utilises ZyXEL for the vast majority of its installations where modem, firewall, UTM, security services are required.  Rubicon is a ZyXEL Bronze Partner.

Hand picked for you

We pride ourselves on being as independent as possible and our ability to source the right product to fit your specific requirements. We can source practically any product you require but along the way we can pull from the experience and knowledge of our team and customers to ensure you get the correct product for your technical needs and budget.

Everyday fair pricing policy

This means you can be assured that Rubicon offers genuinely competitive prices across its range of products, to all of our customers, every day of the year.  Wherever possible we will endeavour to price match.  We believe that once you have experienced our consultative and informative approach you will appreciate the value we add to every business transaction.

You can view all our prices by visiting our webstore. Please note that special pricing is available if you are looking to purchase multiple units so please call 0118 988 8780 and ask to speak to your Account Manager or email us your requirements and we will send you a tailored quote by return.

Please note the web-store is designed as a complimentary service for customers who know what they want - it is not intended to detract from our hands on face to face approach to business. If you prefer to speak to your Account Manager then please do!

Working in partnership to help you achieve growth...

In today’s climate we understand that working capital needs to be protected yet businesses still need to invest in new technology.

To assist our customers with this finance is available via our strategic partner BlueStar Business Finance on amounts from just £1000.00 + VAT. You can finance the total solution including hardware, software and installation costs and BlueStar will be happy to advise you of the most suitable package for your organisation.

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Credit where credits due

We offer 30 days from date of invoice payment terms as standard.  All you need to do is complete our account application form which you can download below and fax back to us on 0118 988 8782.

Credit Account Application